We are sorry that our service upset you, and we would very much like to fix everything so that this does not happen again.

Please describe in detail the situation when it happened (date and approximate time) the address at which it happened and, if possible, the name of the master. The quality control department will consider your request and will answer you as quickly as possible and no later than 2 weeks from the date of application. Thank you for deciding to contact us, this is important for us, because we want to be the best and are ready to work on our mistakes.

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